Privacy Policy

This Privacy Policy explains how Central Rodding Total Sewer Service, Inc. (“Central Rodding,” “we,” “us,” or “our”) collects, uses, and safeguards information when you visit our website at centralrodding.com or contact our telephone dispatch lines.

1. Information We Collect

Because our website is designed purely for telephone dispatch and does not employ online contact forms, we collect minimal personal information. When you place a phone call to our dispatch number at (614) 830-0578, your caller ID information (phone number, and where available, caller name) is received by our dispatch team solely for scheduling plumbing and sewer service.

2. Technical & Analytics Data

Like most websites, our web server may automatically log standard technical data, such as your IP address, browser type, operating system, referring URL, and pages visited. This data is aggregated and used strictly to improve website performance, monitor server security, and optimize local search visibility.

3. Use of Information

Information collected when you call our office is used solely to:

• Dispatch technicians and service vehicles to your property.
• Provide accurate upfront pricing estimates and diagnostic assessments.
• Coordinate arrival times and follow up on completed sewer and plumbing repairs.
• Process invoicing and service warranty records.

4. Non-Disclosure & Third Parties

We do not sell, rent, trade, or share your personal telephone or address details with third-party marketers. Information is disclosed only when required by law or to municipal inspectors when pulling required permits for sewer repairs or water line excavations.

5. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact our administrative office: