Authentic Customer Reviews & Local Reputation
Family-owned and operating from 3718 198th St in Flossmoor since 1957. Here is what real homeowners across Cook and Will counties have experienced regarding our rodding power, water heater installations, clean workspace guarantee, and transparent pricing.
Listed under category “Plumber” in Flossmoor, IL. Praised for quick diagnosis, fair pricing, and clean workspace protocol.
BBB profile founded 1/1/1957. Zero complaints filed in past 3 years. Accredited under Sewer Contractors and Plumber.
Verified Client Testimonials
Unedited reviews from Google My Business and local community homeowners.
Seamless Water Heater Installation & Spotless Cleanup
“Central Rodding team are very professional and thorough. They are serious about performing top quality workmanship. From the time they arrived to remove and install my new water heater, everything was seamless. Wayne and his teammate were explaining everything about the removal and completion. When finished they cleaned up. We heard so many plumbers don't clean after their work. Great job!”
Charlotte Vaughn
Last-Minute Fix Solved Quickly at Fair Price
“2 Guys came out as a last minute fix. Guys were very nice and addressed and fixed the problem quickly. Solved our problem and at a fair price. Thank you for helping us so fast”
“I’m glad you had a good experience! Thanks for the review! 😁”
Karl Storch
Diagnosed Mysterious Remodel Clog Patiently
“The plumber figured out a mysterious clog that was the result of a poorly done remodel job. He was very patient and figured it out. He was also on time and friendly. I'll definitely call them again!”
Georgia Eldeib
Used 3 Times — Always Satisfied & Reasonable
“Employees diagnose the issue quick, resolve the problem timely and have reasonable prices. I've used them 3 times and have always been satisfied with their work.”
Theresa Banks
My Go-To For All Plumbing Needs
“Central rodding is my go to for all my plumbing needs. They are very reliable and has helped me out many times..”
L Mills
Outside Cleanout Standard — Technical Integrity
“Had to install an outside access. Couldn't rod from inside the house.”
“Hi Barbara, we take pride in our reputation and quality in our work. We do not rod from toilets because you can only poke a small hole in a 6” pipe. I’m sorry you think we’re too expensive, perhaps you need to call other companies for a price on an outside cleanout. You most likely will find we are substantially lower in cost. I hope you have a good day.”
MsBarbara Gaston
Dependable, Knowledgeable & Reasonably Priced
“Dependable, knowledgeable and reasonably priced.”
Tiffany Allen
Awesome Guys & Great Service
“The guys were awesome and service was great”
Monica Wagar
Prompt Service & Fair Prices
“Prompt service Fair prices”
Timothy Fluellen
Great Place, Hard Workers
“Great place hard workers”
Robert Thoms
Punctuality, Quality & True Value
“Excellent responsiveness, on-time arrival, top quality work and great value for our plumbing needs.”
Amanda Kerlin
Prompt & Thorough Professionalism
“Professional, punctual, and high quality workmanship from start to finish. Central Rodding provided prompt solutions when we needed them most.”
Sharonda Parham-Parker
Honest Technical Assessment of Cleanout Location
“Came out and evaluated the sewer line. I appreciate the honesty that they didn't feel comfortable forcing the job due to the difficult location of my clean out. A dependable, honest local contractor.”
James Caperelli III
Verified Professionalism
“Prompt and professional plumbing service. Diagnosed the problem and took care of it quickly.”
Keegan Cole
Experienced Local Technicians
“Great professional service on our sewer lines. Arrived with heavy equipment and cleared our line cleanly.”
Joseph Escalante
Reliable South Suburban Contractor
“Reliable local sewer contractor in Flossmoor. Good communication, arrived as scheduled, and resolved our drainage issue.”
Joel Thompson
Technician Transparency & No-Cut-Corners Policy
As owner James Hepworth explained in his reply to customer reviews, Central Rodding does not believe in superficial fixes. In 6-inch clay laterals common across Flossmoor and Homewood, snaking through an indoor toilet only pokes a small 2-inch hole through root obstructions—leaving the rest of the pipe choked and guaranteeing another backup weeks later.
Instead, we advocate for and install exterior two-way cleanouts, allowing our commercial Spartan rodding rigs and 4,000 PSI jet trucks to run full-diameter root cutters and scour the entire line down to the municipal main. When our senior technicians like Wayne finish a job, we leave the work area cleaner than we found it.
Got a Sewer Backup or Plumbing Emergency?
Our service trucks are dispatched from Flossmoor with full rodding cables, hydro-jetters, and camera scopes.